Boiler not working? £80 call out includes the first hour of diagnostic and repair. If the fix takes longer, you'll get a fixed price quote before I do any more work. Same-week · often same-day · across Croydon & South London.
No guesswork, no surprise bills. When you call me out for a boiler repair, here's exactly what happens:
Usually a faulty diverter valve, blocked plate heat exchanger, or a failed domestic hot water sensor. All common, all fixable in a single visit on most combi boilers.
Often a stuck pump, air in the system, or a failing room thermostat. Sometimes a frozen condensate pipe in winter · an easy fix I'll walk you through over the phone if you want to try it first.
Could be a leak somewhere in the system (radiator, pipe, or boiler heat exchanger), a faulty pressure relief valve, or an expansion vessel that's lost its charge. I'll pressure test the system and pinpoint it.
Every manufacturer has different fault codes. I know the common Worcester, Vaillant, Baxi and Ideal codes by heart and can usually diagnose remotely if you tell me the code over the phone before booking.
Usually sludge build-up in the heat exchanger or radiators. A power flush is the permanent fix but short-term I can chemically clean it to buy time while we decide on next steps.
Depends on where it's coming from. Auto air vent, pump seal, heat exchanger, or a corroded pipe connection · all fixable, and I'll show you exactly what failed.
Plenty of engineers advertise "free call out" and then add £60/hour labour plus a hefty markup on parts. A typical "free call out" repair ends up costing £120·£200. My £80 flat call out includes the first hour · which is enough time to diagnose and fix most common faults. Honest, upfront, and you know exactly what you're paying before I knock on the door.
Same-week availability as standard. For emergency breakdowns (no heating or hot water, especially in winter) I try to come out same-day · ring me on 07377 793 825 and I'll tell you the soonest slot I have. Morning window is 8am·1pm, afternoon is 12pm·6pm, and you'll get 30 minutes notice before I arrive.
16 years on the tools means I've worked on thousands of boilers across British Gas, Swale Heating, Robert Heath, K&T Heating, Smith & Byford and T Brown contracts. Worcester, Vaillant, Baxi, Ideal, Ferroli, Main, Potterton, Glow-worm, Alpha, Ariston · all covered. ACS qualified (CCN1, CENWAT, CKR1, HTR1), Gas Safe #585424.
If your boiler's beyond economical repair · which I'll tell you honestly rather than bleed your wallet for another £300 of parts · we'll discuss replacement options. I fit new Worcester, Vaillant, Baxi and Ideal boilers with free surveys and fixed quotes within 24 hours.
£80 includes the first hour of diagnosis and repair. Fixed price quote before any further work. No surprise bills.
£80 call out covers the first hour of diagnostic and repair work. Parts are charged at trade price + 10%. If the repair needs more than an hour, I give you a fixed price quote before doing any further work. No surprises.
Same-week as standard, often same-day for emergencies · especially in winter. Ring 07377 793 825 for the soonest available slot. You'll get 30 minutes notice before arrival.
If parts need ordering, I'll get them on the van within 1·2 working days and return. The £80 call out only covers the first visit · I don't double-charge for returning with the part.
Yes · Worcester, Vaillant, Baxi, Ideal, Ferroli, Main, Potterton, Glow-worm, Alpha, Ariston, and every other brand you'll find in a UK home.
Sometimes · if you can tell me the error code shown on the boiler display, I can often narrow down the fault before arrival. Ring me and I'll let you know if it's something you can sort yourself (like re-pressurising) or if I need to come out.
I'll tell you honestly rather than sink more money into a dying boiler. If replacement is the sensible option, I fit Worcester, Vaillant, Baxi and Ideal boilers with free surveys and fixed quotes within 24 hours.
£80 call out includes the first hour. Same-day availability in most cases. Book online or call 07377 793 825 for an emergency slot.